How to Get Alarm.com

Frequently Asked Questions

• Why buy from a service provider? It's simple.

  Security is a job for trained, licensed experts. Your service provider will design and deliver the right system for you, with fast, expert installation, 24/7 monitoring for emergencies and real, in-person support when you need it. That's true protection.

• How much does a system cost?

  Your service provider determines the price of your system, which is based on the size of your home and the system and services you need. Typically, you’ll pay some the cost upfront, then a monthly service fee.

  You can upgrade your whole property with security, locks, lights, and video cameras in a single installation. Your service provider will factor them into the price and install everything at once.

  You can also start small and add more features when you're ready. When it’s time to enhance your system with something new, let your service provider know. They’ll arrange it.

• Is it hard to add new items after installation?

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• What if I need help after installation?

  Anytime you need help, give your service provider a call. They’re equipped with the latest, remote diagnostic tools and can fix many issues rapidly over the phone. If a technician needs to come to your property, they’ll do so at a time that works for you.

  You’ll never have to spend hours troubleshooting a device on your own, or returning it to a store.

• Can I install my own system?

  Many service providers offer a ‘do-it-together’ self-installation option. If you choose self-installation, your equipment arrives pre-configured and you'll have a remote technician on hand to test or troubleshoot your system.