The Columbia Center for Implants and Periodontics in Columbia, Maryland has been in business for over five years and has around 20 employees between their multiple locations. Dr. Sanju Jose, one of the four partners who owns and operates the two locations for this practice, always puts his patients first. To keep watch over their practice, The Columbia Center is staying ahead of the curve with a commercial security camera system that protects their state-of-the-art periodontics technology and high-tech operating rooms that can be personalized by the patient to their own comfort.
“Our focus is on the patient experience, patient safety, and utilizing the newest technology that's based on science and based on research,” says Dr. Jose, “It's amazing how with digital dentistry, we can literally create a whole new smile and keep patients fully functional.”
Investing in Technology
The combination of cutting-edge treatment and attention to the patient experience has helped the practice grow exponentially in the past few years. To accommodate this growth, Dr. Jose and his partners decided to build a new, state-of-the-art facility. They wanted to stock it with the most advanced equipment available for both treatment and patient care—everything from Maryland’s first dental robot to state-of-the-art dental chairs—but they knew that they’d also need a commercial security system to protect their investment.
“When we're building a high-end practice, we wanted everything associated with it to be very technologically driven, from the security system to everything associated with it,” says Dr. Jose. “We have a lot of technology that we've invested into. It made sense to protect that investment.”
Making life easier
More than any one individual aspect of the Alarm.com commercial security system, it’s the connectivity between all the different products and systems that are integrated on one platform that adds the most value. Dr. Jose and his partners are extremely busy; having connected security tools—like smarter video surveillance and access control—to streamline operations is a lifesaver. “My day is not just seeing patients, that’s just a small part of it. I manage employees—I have to manage where the vision is, where we're headed. I do have to wear multiple hats,” says Dr. Jose. “It's nice to have all those things be automated. It does take a lot of time off. It makes my life easier."
Dr. Jose and his partners can even keep tabs on their practice when they’re not there with business security cameras, which is especially important since they have more than one site to look after. “We have multiple locations. It's nice that I cannot be physically present and still be able to check in on the location and see exactly what's happening,” says Dr. Jose.
Protecting What Matters Most
Dr. Jose and his partners spared no expense when it came to developing their newest location, but ultimately it was worth every penny because it allows them to do their job to the best of their abilities. “I like being able to repair and fix things and take people out of pain,” says Dr. Jose. “I'm blessed to be in a profession where I really enjoy what I do. I love what I do.”
Columbia Center’s new commercial security system from Alarm.com for Business allows the partners to spend less time worrying about the logistics of running their practice and more time doing what matters most: putting patients first.