About the Company
AVI Foodsystems is a leading food service and hospitality management company headquartered in Warren, Ohio. With over 70 locations, AVI serves a wide range of clients, offering dining, catering, and hospitality solutions across multiple markets.
The Challenge
To support its expanding operations, AVI sought a reliable, scalable, and centralized security solution to replace their mixed, disparate systems for video surveillance, access control, and intrusion detection. Their goal was to streamline operations, enhance security, and reduce management complexity across multiple locations.
Before implementing Alarm.com for Business, AVI faced several challenges:
- Fragmented Systems: Managing video, access control, and intrusion across various standalone products created inefficiencies.
- Limited Remote Access: Inconsistent remote management capabilities hindered centralized oversight.
- Perimeter Protection: Loitering, vandalism, and dumpster issues went undetected with legacy passive video systems.
The Solution: Standardizing with Alarm.com for Business
After evaluating several security platforms, AVI selected Alarm.com for Business as its standardized security solution. With support from its existing security provider, AVI successfully transitioned 20+ locations to Alarm.com’s enterprise platform, gaining centralized control of video, access, and intrusion systems. Now, AVI is planning to upgrade its remaining approximately 50 locations to Alarm.com.
Key Benefits of Alarm.com for Business
1. Remote Video Monitoring and Analytics for Perimeter Security
AVI uses Alarm.com’s video analytics to monitor activity during off-hours, particularly for detecting unauthorized access to dumpsters and other sensitive areas. Alerts enable rapid coordination with law enforcement, significantly reducing incidents.
“Video analytics have been a game-changer, allowing us to detect and respond to issues in real-time.”
– Ron Craig, Security Systems Manager
2. Centralized Remote Administration:
With all locations integrated into a single platform, AVI’s security team can monitor and manage their entire security operation from one dashboard.
"It’s been extremely easy to navigate and transition between properties, which is critical given our large geographical footprint."
3. Streamlined Access Management:
Alarm.com allows AVI to remotely manage access credentials and alarm user codes for all locations. The ability to create tailored access plans by region and market simplifies administration.
“We’re now able to create access plans not just for individual sites but for entire markets, saving time and improving control.”
4. Ease of Use:
The intuitive platform design ensures a seamless experience for administrators and regional managers alike.
“It’s incredibly easy and self-explanatory. Alarm.com stood out as the best choice.”
Results and Impact
- Improved Security: Proactive alerts and advanced analytics have helped AVI mitigate security threats effectively.
- Increased Efficiency: Centralized control reduces the time and effort required for system management across multiple locations.
- Scalability: AVI now has a scalable security framework that grows with their business, supporting both existing and new properties.
Conclusion
By standardizing on Alarm.com for Business, AVI Foodsystems has transformed its security operations, gaining enhanced visibility and control across 20+ locations. The combination of centralized management, advanced video analytics, and seamless scalability has proven invaluable to AVI’s growth and security strategy.